Last updated 2026-10-01. This policy covers the website www.waterdamagecrews.com and calls made to the numbers shown on it.
What we collect
- Calls: when you call, the call network records your phone number, the time and length of the call and the area you are calling from, and may record the call for quality and billing. Your call is connected to a restoration company, which receives your number.
- Website: our server logs IP addresses and pages requested for security. When you tap a phone number we log the page and button, not who you are. If you accept analytics cookies, Google Analytics collects usage data.
- Reviews and email: if you leave a review or email us, we keep what you send.
Why and how long
We use this to connect calls, run and secure the site, improve our pages and answer you. Logs are kept for up to 90 days, analytics for 14 months, reviews until you ask us to remove them.
Your choices
You can reject analytics cookies, ask what we hold about you, or ask us to delete it, by emailing hello@waterdamagecrews.com. California and other state residents have additional rights under their state privacy laws; we do not sell personal information.